Frequently Asked Questions
Where is the store based?
Who runs this store?
Just me, Riri! This is a one-person team, so that means I handle everything from site maintenance, order fulfillment, dropping off packages, etc. Thank you for your patience!
Do you accept orders placed outside of the US?
Yes! I can ship anywhere as long as you have a valid address in the proper mailing format. If you are uncertain about anything, don't hesitate to contact me and I'll be more than happy to assist you.
How long will it take to receive my order?
Please allow 2-4 days for processing. During this time, please look over your order twice to ensure that you have provided the correct mailing address. Please keep in mind that your order is sent out for shipping AFTER the processing time.
Domestic (US) orders arrive within 1-2 weeks.
Canadian/International orders arrive anywhere between 2 to 4 weeks.
Please keep in mind that there are factors outside of my control, such as weather or general post office issues, that may cause delays in your shipment. I do not ship on Sunday, holidays, and convention weekends.
Do you include delivery confirmation/tracking on orders?
Yes! Please make sure to check your spam folder if you have not received your tracking number. If it is not there, feel free to send me an email to request your tracking number. Please note that if you only order stickers, they are shipped in a flat envelope, which does not come with a tracking number.
What is this store's return and exchange policy?
All sales are final unless there is something wrong with your order (such as receiving the wrong item). If so, please contact me directly at firstname.lastname@example.org.
I would like to collaborate with you in creating a custom product or designing something for my company. Where can I find collaboration details?
Please directly email me at email@example.com with details about your project or idea. Personal commission requests are not accepted.